Privacy Policy

1. Introduction

G and F Tiling is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it and the rights you have regarding your information.

2. Information We Collect

We may collect the following types of information when you contact us, request a quote or use our services:

a. Contact details such as name, address, phone number and email address.

b. Project information including property details, measurements and material preferences.

c. Communication records such as emails and messages exchanged with you.

d. Website data such as browser type or pages viewed, collected through basic analytics.

We do not knowingly collect sensitive personal information unless necessary to provide our services.

3. How We Use Your Information

Your information is used for:

a. Providing estimates, quotes and tiling services.

b. Communicating with you regarding appointments, project updates and enquiries.

c. Managing invoices, payments and administrative records.

d. Improving our website, services and customer experience.

e. Meeting legal or regulatory obligations.

We only collect information relevant to delivering our services.

4. Sharing Your Information

We do not sell, rent or trade your personal data. Your information may be shared only with:

a. Suppliers or subcontractors when required to complete your project.

b. Professional advisers such as accountants or legal representatives if necessary.

c. Law enforcement or regulatory authorities if required by law.

Any third parties are expected to handle your information securely and only for the purpose provided.

5. Data Storage and Security

We take reasonable steps to keep your information safe. This includes secure storage systems and limited access to personal data. While we work to protect your information, no method of transmission or storage can be guaranteed completely secure.

6. How Long We Keep Your Information

We keep your information only for as long as necessary to:

a. Provide our services.

b. Meet legal obligations.

c. Resolve disputes or handle enquiries.

When we no longer need the information, it will be securely deleted or anonymised.

7. Your Rights

Depending on UK data protection laws, you have the right to:

a. Request access to the information we hold about you.

b. Ask us to correct inaccurate or incomplete data.

c. Request deletion of your information where appropriate.

d. Object to or restrict certain types of processing.

e. Request a copy of your data in a standard format.

To exercise these rights, contact us using the details below.

8. Cookies and Website Tracking

Our website may use basic cookies or analytics tools to improve performance and user experience. These tools help us understand how visitors use the site but do not identify you personally. You can disable cookies in your browser settings if you prefer.

9. Third Party Links

Our website may contain links to external websites such as social media pages. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website. Continued use of our services indicates acceptance of any updates.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, you can contact us at:

G and F Tiling

Phone: 0138640717

Email: [email protected]